Kedwin Diaz was a delightful and professional young man with the patience of a saint!! Although he was greeted with many obstacles, he overcame them in a professional manner and despite of these obstacles he managed to arrive on time for our scheduled appointment and he got the job done! Mr Diaz is an amazing asset to your company and I only wish he could be cloned so that other customers could have the same positive experience that we had today. Lastly, Mr Diaz was not only very knowledgeable about his job but he had the patience and ability to convey the information to my husband and myself in a manner that we gained knowledge of how to confidently operate our home security system!

Jhosse and George did an amazing job! They were very informative. They walked us through everything they have, taking their time to explain what it does and how it works. Installation was great, we are very happy with our system!

Sammie was great! He worked so hard to install our system and was here for hours trying to make it work. Our internet would not reach the outdoor cameras and he had a solution to get it to work. I couldn’t get my google assistant to work and I kept trying to make it work I ended up deleting my whole home and he was patient and helped me get it set back up. He was great and I appreciate him very, very much!!

Jay was very helpful and was very thorough. He explained everything for me and also went above and beyond to make sure I was able to uninstall my previous equipment and understand the new equipment. I will definitely refer him!

Mike absolutely went above and beyond. He took the time to really understand our needs and helped us figure out the best setup to keep an eye on our family and keep our home safe. He is knowledgeable and easy to talk to. He worked so hard that we had him stay for dinner. He is like one of the family now! We highly recommend Mike and ADT.

The very first thing that made this a wonderful experience,The service technician was on TIME.He introduced himself (Cameron).After the installation was completed he made sure that all of our many questions were answered (we’re both over 70).He walked us through every detail and made sure that we understood just how the Security System was to be used.He helped us with downloading the ADT app on our phones. Mr.Cameron is an OUTSTANDING SERVICE TECHNICIAN,We are grateful that he is employed with your company.HE DESERVES A RAISE or EMPLOYEE OF THE YEAR

Anthony was the utmost professional and most patient person we could have asked for. He took his time to ensure we understood and were comfortable with our system. We will highly recommend him for future installation if we choose him again. Top-notch customer service. He was here until 9 pm and we appreciate his time.

Matt – my tech was on time friendly and efficient. I just moved into a condo. He carefully explained my existing old system and then lined out 3 options on the floor with each of the actual boxes and equipment so I could visually see it. He patiently responded and when we settled on the equipment he went to work. What i liked was he included me in the placement of equipment so it wasn’t an eye sore or be blocked by furniture to come. He also was extremely patient in teaching me how to use each piece of the system. His work was neatly done and he stayed over 8 hours to finish. His pleasant personality made the day go by quickly and last night I felt safe and secure. Thanks for the fantastic service.